Common mistakes include choosing cover based only on price, underestimating turnover or equipment values, and buying policies that do not match the business’s actual activities. Failing to read exclusions, excesses and notification requirements can also lead to unwelcome surprises when making a claim. Tell the insurer about relevant changes, such as new premises, employees, services or higher stock levels, and keep your policy details and supporting records up to date. Check whether employers’ liability insurance is required for your circumstances, and consider discussing your needs with an FCA-authorised broker or insurer.