Buildings and contents insurance reviews can highlight patterns in customer service, claims handling and how clearly policies are explained, but they should not be your only guide. Check whether the reviews are recent and compare them with the policy wording, including cover limits, exclusions, excesses and any conditions about security or unoccupied periods. Consider quotes from FCA-authorised insurers or brokers, as the cheapest policy may not provide suitable protection. If you are unsure about the cover you need, consider speaking to a regulated insurance adviser.